Apr 242 minđ§ Empathy & ConfidenceHow Financial Empathy Can Help Financial ServicesIn the realm of customer service, particularly within financial sectors such as banking and utilities, the emotional experiences of...
Apr 173 minđ Business GrowthFinancial Wellbeing: A Holistic Approach for Advisers and CoachesFinancial advisers, business coaches and accountants frequently encounter the challenge of clients not following through on sound...
Mar 203 minđ§ Empathy & ConfidenceSupporting a Friend in Debt: A Compassionate GuideIn this article we address why people do not seek debt help by using the behaviour change COM-B model from behavioural psychology. When a...
Jan 272 minâď¸ Behaviour ChangeWealthy Vocabulary: Words That Grow Your WealthCall it what you may - 'woo woo', 'the fluffy stuff' - but dismissing the power of language and framing means you are losing out. This...
Oct 31, 20234 minđ§ Empathy & ConfidenceHow to Use CBT to Improve Financial Thought PatternsHave you ever wondered why, despite your best intentions, you sometimes make financial decisions that you regret later? In our complex...
Sep 12, 20233 minđ§ Empathy & ConfidenceOvercoming The Financial Decision Anxiety of Modern Professionals We are making more difficult decisions than ever... Should I sign up for this 40-year mortgage? Is this a good time to cut the long...